Terms of Service
The terms for using StackRadar
Last Updated: May 26, 2026
These Terms of Service (the "Terms") form a binding agreement between you ("you", "Customer") and SIA StackRadar, registered in Latvia under registration number 40203749357, with registered office at Dzirciema street 121, Riga, Latvia, LV-1055 ("StackRadar", "we", "us"). They govern your use of the StackRadar website at https://stackradar.com and the StackRadar software-as-a-service platform and related applications, APIs, integrations, and documentation (together, the "Service").
By creating an account, clicking "I agree", connecting a repository, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you are accepting on behalf of an organization, you confirm that you have authority to bind it.
1. The Service
StackRadar gives engineering teams visibility into the software dependencies they rely on across code, package registries, cloud, and runtime, and helps them act on vulnerabilities and outdated packages. Features depend on your subscription plan and on the third-party systems you connect (such as source code hosts and notification tools).
We may add, change, or remove features at any time. We will not materially and adversely reduce the core functionality of a paid plan during a paid term without reasonable notice.
The Service is offered to businesses, professionals, and other organizations. We do not knowingly contract with consumers.
2. Your Account
You are responsible for the accuracy of the information you provide, for safeguarding your credentials, and for all activity that occurs under your account, including by users you authorize. Notify us at security@stackradar.com of any suspected unauthorized access.
3. Connected Sources
To use most features, you connect third-party systems such as source code hosts, registries, cloud providers, and notification tools (each, a "Connected Source"). By connecting a Connected Source, you represent that you have the rights to do so, and you authorize us to access, ingest, store, and process the data it makes available, as needed to provide the features you enable. You can disconnect at any time; doing so may limit or disable related features.
4. Acceptable Use
You agree not to, and not to allow anyone to:
- use the Service in violation of any law or third-party right;
- submit data you do not have the right to share with us, or that infringes any intellectual property, privacy, or confidentiality right;
- upload malware or other malicious code, except under a security testing feature we expressly document;
- attempt to gain unauthorized access to the Service, our infrastructure, or other customers' data;
- probe or test the security of the Service except under a written security testing program agreed with us in advance;
- interfere with, overload, or disrupt the Service or its users (including through denial-of-service attacks, excessive automated requests, or abuse of API limits);
- reverse engineer the Service, except to the extent applicable law expressly permits;
- resell, sublicense, or commercially exploit the Service except to your authorized users;
- use the Service to build or train a competing product, or to benchmark it for a competitor;
- send unsolicited messages through any Connected Source; or
- submit special categories of personal data under Article 9 GDPR, or personal data relating to criminal convictions or offences within the meaning of Article 10 GDPR.
We may suspend or terminate access if we reasonably believe you have violated this section.
5. Fees, Billing, and Plans
Paid features are provided under a recurring subscription plan with the price and usage limits shown at https://stackradar.com or in an order form. You authorize us and our payment processor to charge your payment method for all fees, including subscription fees, usage fees, asset packs, and applicable taxes. Fees are billed in advance and are non-refundable except where required by applicable law. Fees are exclusive of VAT and similar taxes.
Subscriptions renew automatically at the end of each billing period at the then-current price, unless you cancel renewal before the period ends in your account or by emailing billing@stackradar.com. We may change prices on at least 30 days' notice; the new price takes effect on your next billing period.
If a charge fails, we may retry, suspend access to paid features, and downgrade your account until payment is received. You remain responsible for fees accrued during any period of access.
Free trials, betas, and early-access features are provided "as is", may be modified or discontinued at any time, and may convert to a paid plan at the end of the trial on reasonable notice.
6. Intellectual Property
Our IP. As between you and us, we own the Service, the documentation, and all related software, designs, and trademarks, including all improvements. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during the term, solely for your internal business purposes.
Your data. You retain all rights in the data you, your Authorized Users, or your Connected Sources submit to the Service ("Customer Data"), including repository contents, dependency manifests, lockfiles, configuration files, commit history, and similar artifacts. Customer Data does not include account contact details, billing information, or other personal data you provide to us to administer your account or to enable us to provide the Service to you, which we process as controller as described in the Privacy Policy. You grant us a worldwide, non-exclusive, royalty-free license to host, copy, process, display, and otherwise use Customer Data as needed to provide, secure, support, and debug the Service for you, to generate analyses and outputs for you, to comply with these Terms and applicable law, and to produce aggregated and de-identified data. We do not use Customer Data to train machine learning models, and we do not use Customer Data to improve the Service for other customers except through aggregated and de-identified data.
Aggregated data. We may produce aggregated and de-identified data from Customer Data (for example, prevalence of vulnerabilities across our customer base) for any lawful purpose, provided that we apply safeguards designed to prevent re-identification of any customer, user, or contributor.
Feedback. Any suggestions or feedback you give us about the Service may be used by us without obligation to you.
7. Third-Party Services
The Service interoperates with third-party services (for example, source code hosts, notification tools, and payment processors). Those services are governed by their own terms and privacy policies. We are not responsible for them, and changes to their APIs or behavior may limit related features.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY. WE DO NOT WARRANT THAT THE SERVICE WILL IDENTIFY ALL VULNERABILITIES, OUTDATED DEPENDENCIES, OR OTHER ISSUES IN YOUR SOFTWARE, OR THAT IT WILL NOT REPORT FALSE POSITIVES OR FALSE NEGATIVES. THE SERVICE IS A SUPPLEMENTARY TOOL AND DOES NOT REPLACE COMPREHENSIVE SECURITY PRACTICES, INDEPENDENT TESTING, OR PROFESSIONAL ADVICE. NOTHING IN THIS SECTION EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA. EACH PARTY'S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID OR OWED TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED EUROS (€100). These limits do not apply to your obligation to pay fees, to either party's indemnification obligations, to breach of confidentiality, to your violation of Section 4 or Section 6, or to liability that cannot be limited under applicable law.
10. Indemnification
You will defend us against any third-party claim arising from (a) Customer Data, (b) your violation of Section 4 (Acceptable Use), (c) your use of any Connected Source in breach of that Connected Source's terms, or (d) your breach of these Terms or violation of applicable law, and pay any resulting damages or settlement amounts we approve. We will provide prompt notice of the claim and reasonable cooperation.
11. Confidentiality
Each party will protect the other's non-public information disclosed in connection with the Service with the same care it uses for its own confidential information of similar sensitivity, and at least reasonable care, and will use it only as needed to perform these Terms. This does not apply to information that is or becomes public other than through breach of these Terms, was already known without confidentiality obligations, is received from a third party without confidentiality obligations, or is independently developed.
12. Data Protection
The processing of personal data in connection with the Service is governed by our Privacy Policy and by our Data Processing Agreement (the "DPA"). The DPA is incorporated into these Terms by reference and applies whenever we process personal data on your behalf. To request a signed copy of the DPA, email privacy@stackradar.com.
13. Term, Suspension, and Termination
These Terms apply from the date you first accept them until terminated. You may cancel renewal at any time as described in Section 5. Either party may terminate for cause if the other materially breaches these Terms and fails to cure within 30 days of notice, or becomes insolvent. We may suspend access if we reasonably believe you have violated these Terms or to address an actual or suspected security issue, with notice where practicable.
On termination, your right to use the Service ends, you remain responsible for fees accrued before termination, and we will delete Customer Data as described in our Privacy Policy and the DPA. Sections that by their nature should survive termination will survive, including Sections 4 (to the extent of pre-termination use), 6, 8, 9, 10, 11, 12, 14, and 15.
14. Governing Law and Disputes
These Terms are governed by the laws of the Republic of Latvia, excluding its conflict of laws rules. The courts of Riga, Latvia have exclusive jurisdiction over any dispute arising out of these Terms or the Service, subject to any mandatory consumer protection law that may apply. Either party may seek interim or injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information. Before formal proceedings, the parties will use good-faith efforts to resolve disputes by negotiation.
15. General
We may modify these Terms from time to time. If we make material changes, we will notify you by email or in-app at least 30 days before they take effect, unless a shorter period is required by law or by an urgent issue. Your continued use after the effective date constitutes acceptance.
These Terms, together with the Privacy Policy, the DPA, and any order form or written agreement signed by both parties, constitute the entire agreement between us regarding the Service and supersede prior or contemporaneous understandings. Conflicting terms in your purchase order or business form have no effect.
You may not assign these Terms without our prior written consent, except to a successor in a merger, acquisition, or sale of substantially all your assets, on notice to us. We may assign to an affiliate or in connection with a corporate transaction, on notice to you.
We may engage subcontractors and subprocessors to perform parts of the Service, including those listed in the DPA. We remain responsible for their acts in providing the Service.
Neither party is liable for failure or delay (other than payment obligations) caused by events outside its reasonable control, including acts of God, war, government action, internet outages, or failures of third-party services.
If any provision is held unenforceable, the rest remains in effect. A failure to enforce a right is not a waiver of it. The parties are independent contractors. These Terms create no third-party beneficiary rights, except that our affiliates may enforce Sections 8, 9, and 10.
You confirm that you are not located in, organized under the laws of, or controlled from a country or territory subject to comprehensive economic sanctions, and that you are not on any restricted-party list maintained by the EU, the UN, or the US.
16. Contact
- Legal: legal@stackradar.com
- Privacy: privacy@stackradar.com
- Support: support@stackradar.com
- Billing: billing@stackradar.com
- Security: security@stackradar.com